Privacy Policy

SampleBoard Studio

Last updated: 2 February 2026

This Privacy Policy explains how Sample Board Online CC (doing business as SampleBoard Studio) (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you use our website and services (the “Services”). Business details Sample Board Online CC 41 Lakeshore Drive, The Lakes Cape Town, South Africa Email: rosslyn@sampleboard.com Website: https://www.sampleboard-studio.com If you do not agree with this Privacy Policy, please do not use our Services.

SUMMARY OF KEY POINTS What we collect: contact details, order/payment details (processed by payment providers), and website usage data (cookies/analytics). Sensitive information: we do not intentionally collect sensitive personal information. Why we collect it: to deliver digital products, process payments, provide support, send service emails, improve performance, and (if you opt in) marketing. Sharing: only with trusted service providers (e.g., payment processing, website hosting, analytics, email). Your rights: you may request access, correction, deletion, or objection depending on your location (including POPIA rights in South Africa). International transfers: some service providers may process data outside South Africa.

TABLE OF CONTENTS What information we collect How we use your information Legal bases for processing (POPIA / GDPR) Cookies and tracking technologies When and with whom we share information International data transfers How long we keep your information How we keep your information safe Children’s privacy Your privacy rights (South Africa + other regions) Marketing choices Updates to this policy How to contact us How to request access, correction, or deletion

1. WHAT INFORMATION WE COLLECT A) Information you provide to us We may collect personal information you provide when you: make a purchase create an account (if available) sign up for emails contact us for support This may include: Name Email address Billing address (where required for payment/tax) Purchase history and transaction details Communications you send to us (support emails, messages) B) Payment information Payments are processed through third-party payment providers (for example, Stripe, PayPal, or others enabled on Wix). We do not store full card details on our servers. Payment providers handle your payment details according to their own privacy policies. C) Information collected automatically (cookies/usage data) When you use the Services, we may automatically collect: IP address (or approximate location derived from it) browser/device type and settings pages viewed, links clicked, time spent referring pages/URLs cookie identifiers and similar tracking data This helps us maintain site security, improve performance, and understand how our website is used.

2. HOW WE USE YOUR INFORMATION We use your information to: Deliver digital products (send download access, order confirmations) Process payments and prevent fraud Provide customer support and respond to queries Manage accounts (if account features exist) Operate and improve the website (analytics, troubleshooting, site performance) Send service communications (receipts, important updates, policy changes) Send marketing emails only if you opt in (or where permitted by law)

3. LEGAL BASES FOR PROCESSING (POPIA / GDPR) South Africa (POPIA) We process personal information under POPIA where it is lawful and justified, including where: you consent (e.g., marketing emails) it is necessary to fulfil a contract (e.g., delivering purchased products) we have a legitimate interest (e.g., site security, preventing fraud, improving services) we must comply with legal obligations (e.g., tax or accounting requirements) EU/UK (GDPR / UK GDPR) — where applicable If you are located in the EU/UK, we rely on: Contract (to deliver your purchase) Consent (for marketing where required) Legitimate interests (security, analytics, service improvement) Legal obligations (compliance and record-keeping)

4. COOKIES AND TRACKING TECHNOLOGIES We use cookies and similar technologies to: enable essential site features (e.g., cart, checkout) remember preferences understand website usage (analytics) support marketing features (where enabled) You can control cookies through: your browser settings any cookie banner/consent tool used on the website (if enabled) If you disable cookies, parts of the website may not function correctly.

5. WHEN AND WITH WHOM WE SHARE INFORMATION We may share personal information with trusted service providers who help us operate our Services, such as: Website hosting / website platform: Wix and its infrastructure providers Payment processors: Stripe, PayPal, and other providers enabled in checkout Analytics providers: tools used to understand website traffic and performance Email/marketing providers: mailing list tools used to send newsletters or product updates Customer support tools: systems used to manage support messages We share only what is necessary for them to provide their services. Business transfers If we are involved in a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction. Legal requirements We may disclose information if required by law, court order, or to protect our rights, users, or the public.

6. INTERNATIONAL DATA TRANSFERS Because we use global service providers (for example, website hosting, analytics, payments, or email services), your information may be processed outside South Africa. Where we transfer information internationally, we take reasonable steps to ensure appropriate safeguards are in place consistent with applicable laws.

7. HOW LONG WE KEEP YOUR INFORMATION We retain personal information only for as long as necessary to: provide Services and support keep business records (e.g., tax, accounting) meet legal obligations resolve disputes and enforce agreements When we no longer need information, we delete it or anonymise it, unless we must keep it for legal reasons.

8. HOW WE KEEP YOUR INFORMATION SAFE We use reasonable technical and organisational safeguards to protect personal information. However, no online service can guarantee 100% security. You use the Services at your own risk.

9. CHILDREN’S PRIVACY Our Services are intended for users 18 years or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, please contact us so we can delete it.

10. YOUR PRIVACY RIGHTS South Africa (POPIA) Subject to POPIA, you may request: access to your personal information correction of inaccurate information deletion of information (where appropriate) objection to processing in certain circumstances EU/UK (GDPR) — where applicable You may have rights to: access, correction, deletion restriction of processing data portability objection withdraw consent (where processing is based on consent) We will respond to valid requests in accordance with applicable law.

11. MARKETING CHOICES You can opt out of marketing emails at any time by: clicking “unsubscribe” in any email, or emailing us at rosslyn@sampleboard.com We may still send non-marketing messages such as purchase receipts or important service notices. 12. UPDATES TO THIS POLICY We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top. Material changes may be posted prominently on the website. 13. HOW TO CONTACT US If you have questions about this Privacy Policy, contact: SampleBoard Studio Email: rosslyn@sampleboard.com Cape Town, South Africa 14. REQUESTING ACCESS, CORRECTION, OR DELETION To request access, correction, or deletion of your personal information, email: rosslyn@sampleboard.com Subject line: Privacy Request Please include: the email address used for your purchase/account what you want to request (access / correction / deletion) enough detail for us to locate your information We may ask for reasonable verification before processing your request.